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About Us
Luxury doesn't always mean Expensive!
Whilst the dictionary does provide one interpretation as "extravagant indulgence", it also says more importantly ...
"anything delightful to the senses"
Luxury Travel Concepts, is a part of the Travel Concepts group, founded in 1988. Owned and operated by Mel & Stella Haycock, Travel Concepts is widely regarded as one of Australia's, leading 'Boutique Travel Agencies' and, with their small team of 'like minded' people, have built an enviable reputation for quality service and dedication to clients that most other travel agencies simply can't match.
Our Mission Statement
"To specialise in providing personalised and tailor-made itineraries which allow our clients to touch, feel and really experience the History, Art & Culture of the countries they visit, rather than just passing through."
"Experience Our Experience"
Our dedicated team of Travel Professionals staff are amongst the most experienced and well travelled Consultants you will find. Their depth of knowledge is second to none and they will be happy to impart this knowledge to you in planning your trip.
We pride ourselves on providing our clients with a personalised, tailor-made and creative travel service in a professional & confidential 'boutique' environment. Our aim is always to exceed your service expectations.
STAFF PROFILES ~ Each staff member can help you with any area you wish to travel to, however, they all have their own particular areas of expertise. This team of highly qualified Consultants have the combined experience to provide you with the answer to whatever your travel requirements are ... be they Luxury or otherwise.
We invite you to "Experience Our Experience" with the Travel Concepts team, who between them have 150 years of experience in travel ... certainly one of the most experienced travel agencies in Australasia.
(see our general travel website) www.travelconcepts.com.au
(see our cruise website) www.thecruisecentre.com.au
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MEL HAYCOCK |
Principal |
28 Years Travel Experience |
Speciality areas: Luxury Hotels, Spas, Touring & Cruising - Conferences & Seminars, Special Interest Groups and Study tours - Leisure travel to Italy, France, Spain, Austria, Greece, Croatia, Morocco, Oman, UAE, Iran, Egypt, Israel, USA, Canada, Argentina, Brazil, South Africa, China, Burma, Laos, Cambodia and Vietnam ... plus the gourmet delights of Tuscany, Provence, Margaret River and Tasmania ~ Mel also loves luxury cruising and recently returned from a Silverseas cruise to Iceland and a Seabourn cruise to the Baltics ... his favourites are; Seabourn, SeaDream, Silverseas and Orion Expedition Cruises ... just returned from a luxury cruise down the Mekong on the beautiful Jayavarman! mel@luxurytraveller.biz
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DAVID BRANDON |
Director |
28 Years Travel Experience |
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Accredited Cruise Consultant' qualification with the International Cruise Council.
Special areas include Six Star Cruising and Luxury Hotels. David has personally experienced Silversea cruises, Seabourn Cruises, Crystal Cruises, Regent Seven Seas cruises, SeaDream Yacht Club and Oceania Cruises. Has recently stayed at the Plaza Hotel New York, Coworth Park in Ascot, Bovey Castle in Devon, The Goring Hotel in London and Grand Hotel Stockholm to name a few. david@luxurytraveller.biz
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DONNA KRANAS |
Senior Consultant |
28 Years Travel Experience |
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Passionate about travelling as an educational life experience and works in her hobby. Special interest in active and experiential travel including ancient cultures, history and sites, and particularly being ‘off the beaten path’. Donna has travelled to New Zealand, Pacific Islands, Malaysia, Sumatra, Sabah, Bali, Thailand, Nepal, China, Japan, Hong Kong, Singapore, Maldives, South Africa, Argentina, Peru, USA, Canada, Britain and Ireland, Morocco, Egypt, Jordan, Tunisia, Libya, Turkey, Russia, Latvia, Lithuania, Poland, Slovakia, Hungary, Romania, Slovenia, Croatia, Italy, France, Switzerland, Austria, Portugal, India and just returned from Bhutan. donna@luxurytraveller.biz
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ELIZABETH CLARKE |
"ICCA Master" Cruise Manager |
25 Years Travel Experience |
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‘ICCA Master Cruise Consultant' qualification with the International Cruise Council.
Speciality areas: Alaska, Canada, USA, Mexican Riviera, South America, Asia, South Pacific, Europe, Africa and the Middle East ... Seabourn cruises, Orion Kimberley cruises and Tauck Tours in particular.
Elizabeth has an incredible knowledge of which ships are cruising where, and "what's on offer". elizabeth@luxurytraveller.biz
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ISABELLE VAN BENTUM |
Senior Consultant |
24 Years Experience |
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Speciality areas: Leisure travel to Asia (i.e. Mekong river cruising), Europe ( especially BENELUX, France, Spain’s Andalucía), Brazil, Caribbean islands. Isabelle is Dutch by birth and lived in The Netherlands for 38 years and Spain for 1 year and is very familiar with all parts of Continental Europe. She loves active travel, such as skiing in Courchevel and has just returned from a river cruise through France. ivb@luxurytraveller.biz |
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DIANE SCHWARTZ |
Senior Consultant |
17 Years Experience |
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Leisure travel to UK, Ireland, USA, Canada, Switzerland, Italy (Villa stays), Greece, Austria, Germany, France (especially south France), Berlin and Prague. New Zealand, Fiji, and Japan. Recently returned from Shanghai and Terracotta Warriors at Xian. Cruised Australia to Italy via Panama Canal and Caribbean and returned via Africa. Recently cruised part of Scandinavia on Hurtigruten Cruise. Visited Darwin & Wildman Wilderness Lodge. Special interest in ancient historical sites (Diane has a Bachelor of Arts degree from UQ in Ancient Rome, Greek & Egyptian History and early North America), art, architecture, wine and food. dianes@luxurytraveller.biz |
"Experience Our Experience"
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